Claims Procedure

1. Claim form duly completed by the insured (see below for the claim form).
2. Supporting documents fully uploaded (as appropriate)
3. i. Death of student/named sponsor

• Original medical Doctor’s report
• Burial certificate.
• Coroner’s report.
• Certificate for cause of death.

4. ii. Total Permanent Disability of student/named sponsor

• Original Medical Doctor's report
• Itemized medical Bills & Payment receipt

5. iii. Total Permanent Disability of student/named sponsor

• Original Medical Doctor's report
• Itemized medical Bills & Payment receipt
• An acknowledgement of claim receipt will be sent to the insured within One (1) working day after receipt of claim documentation
• Claim Analysis will be done within Five (5) working days.
• A claim update form will be forwarded Two(2)working days notifying the insured of the claim decision
• Payment made within Two (2) working days after acceptance of claim update

MAXIMUM OF TWO WEEKS FOR CLAIM SETTLEMENT

CONTACT

Royal Exchange General Insurance Company Limited

oluwatosin.makanjuola@royalexchangeplc.com
fatimat.kareem@royalexchangeplc.com
folarin.okekunjo@royalexchangeplc.com

Unity Kapital Assurance Plc

jawolola@unitykapital.com

Universal Insurance Plc

paulinus.offorzor@universalinsuranceplc.com
info@universalinsuranceplc.com

Click Here To Process Claims