
Claims Procedure
1. Claim form duly completed by the insured (see below for the claim form).
2. Supporting documents fully uploaded (as appropriate)
3. i. Death of student/named sponsor
- Original medical Doctor’s report
- Burial certificate.
- Coroner’s report.
- Certificate for cause of death.
4. ii. Total Permanent Disability of student/named sponsor
- Original Medical Doctor's report
- Itemized medical Bills & Payment receipt
5. iii. Total Permanent Disability of student/named sponsor
- Original Medical Doctor's report
- Itemized medical Bills & Payment receipt
- An acknowledgement of claim receipt will be sent to the insured within One (1) working day after receipt of claim documentation
- Claim Analysis will be done within Five (5) working days.
- A claim update form will be forwarded Two(2)working days notifying the insured of the claim decision
- Payment made within Two (2) working days after acceptance of claim update
MAXIMUM OF TWO WEEKS FOR CLAIM SETTLEMENT
CONTACT
Royal Exchange General Insurance Company Limited
oluwatosin.makanjuola@royalexchangeplc.com
fatimat.kareem@royalexchangeplc.com
folarin.okekunjo@royalexchangeplc.com
Unity Kapital Assurance Plc
jawolola@unitykapital.com
Universal Insurance Plc
paulinus.offorzor@universalinsuranceplc.com
info@universalinsuranceplc.com
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